Nextiva

About Nextiva

Nextiva is a unified communications platform that combines business VoIP phone service, video conferencing, team messaging, and customer experience tools in a single subscription. Its call quality runs on a proprietary network with carrier-grade reliability and 99.999% uptime SLA. Every plan includes a local or toll-free number, unlimited calling within the US and Canada, voicemail-to-email, and call recording.

The NextOS platform adds CRM-like customer interaction tracking, so support and sales teams can see the full communication history with any contact—calls, emails, texts—in a single timeline. The built-in survey and sentiment analysis tools surface customer experience signals without a separate CX platform.

Nextiva is best suited for mid-sized businesses that want to consolidate phone, messaging, and customer data into one vendor and one bill. Its sales-assisted trial model and higher price point reflect an enterprise-grade feature set. The $100–200 per sale affiliate commission targets high-intent business buyers.

Key Features

• Unlimited US/Canada calling with 99.999% uptime SLA
• Unified inbox: calls, SMS, email, and chat in one view
• NextOS platform with customer interaction timeline and history
• Video conferencing for up to 250 participants
• Call analytics, recording, and transcription
• CRM integrations with Salesforce, HubSpot, and Zoho

User Ratings

Support & Compliance