Vonage Business

by Vonage

4.3· 450 G2 reviews

Unified communications with programmable phone APIs

14-day free trial

Complexity: medium

Pricing

Quote-based

Model

quote based

Trial length

14 days

Integrations

200+

API

Available

Platforms

Web

iOS

Android

macOS

Windows

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About Vonage Business

Vonage Business Communications is a cloud UCaaS platform combining business phone, SMS, team messaging, and video conferencing with the programmability of Vonage's developer API platform. Businesses that need standard VoIP get a full-featured phone system; developer teams can extend it with custom call flows, IVR menus, and SMS automation via the Vonage API (formerly Nexmo).

The platform supports over 50 calling features including call routing, auto-attendant, call recording, and voicemail transcription. The Video API enables custom video calling to be embedded in websites and mobile apps. Vonage was acquired by Ericsson in 2022, giving it carrier-grade network infrastructure and global number availability in 85+ countries.

Vonage Business is best for companies that want both a standard business phone system and the flexibility to build custom communication workflows. The API platform is particularly valuable for businesses with customer portals, scheduling apps, or support systems that need embedded calling or SMS capabilities.

Key Features

50+ calling features: auto-attendant, call routing, recording, voicemail transcription
Vonage API for custom IVR, call flows, and SMS automation
Video calling API for embedding video in your own app or website
Unified messaging: SMS, MMS, and team chat
Global number availability in 85+ countries
CRM integrations with Salesforce, HubSpot, Microsoft 365